According to legal regulations, you have the right to withdraw your order within 14 days without giving any reason. The withdrawal period is 14 days from the day you or a third party named by you has taken possession of the goods.
To exercise your right of withdrawal, you must inform us (GameTemple Ltd, Example Street 123, London, UK, Phone: 020-12345678, Email: service@gametemple.uk) by means of a clear statement (e.g. a letter sent by post or email) about your decision to withdraw from this contract.
For a smooth return process, please note the following points:
Please return the goods to the following address:
GameTemple ReturnsAfter receiving the return, we will check the condition of the goods. If all conditions are met, we will refund you the purchase price within 14 days. The refund will be made using the same payment method you used for the original transaction.
Important: The cost of return shipping is borne by you as the customer. We recommend sending the return as an insured package, as we cannot be held liable for lost returns.
The right of withdrawal does not apply to:
If you have received defective or incorrect goods, please contact us immediately at service@gametemple.uk or 020-12345678. In these cases, we will cover the return shipping costs.
Please include a brief description of the problem with your return. We will promptly send you a replacement product or refund the purchase price.
Our customer service is happy to help:
📞 Phone: 020-12345678 (Mon-Fri 9am-6pm)
✉ Email: service@gametemple.uk